Novell Support

Key Support Resources

About Support
Customer Center
Discussion Forums
Documentation
Security
Support by Product
Support Policies
Support Programs
Technical Subscriptions

World class support
Novell's world class support organization offers customers the best support experience in the industry. Learn about Novell's commitment to quality and how customers and industry experts recognize Novell as one of the finest support organizations in the world.

Manage your systems
The Novell Customer Center gives you a single location from which you can manage your products and subscriptions, view and manage your installed systems, and perform various other actions that help you manage your Novell product accounts.

Help from industry experts 24x7
Interact with peers and product experts to get feedback, tips and tricks on Novell's released products and more.. Post questions, respond to forum messages that interest you, or tell everyone about your latest experience with Novell product.

Documentation
View product documentation online or download pdf files so you have what you need at your fingertips.

Security matters
Security matters are critical and Novell's presence in the software security field is continuously contributing to the high degree of trust and confidence users value in Novell's products and open source software. More +

A one-stop shop
Find the most recent patches, search the knowledgebase, discuss issues with your peers and industry experts, find tips, tricks, Q&A, and free tools that will help you get the most from your Novell products.

Stay on top of the game
Plan and manage your support needs by understanding Novell support policies and product support lifecycle. Become familiar with critical prerequisites for obtaining support, key terms and instructions on how to get support direct from Novell. View the support lifecycle forecasts for all your Novell products, learn about Extended Support and more.

Award-winning support
Whether you run a small business or manage the operations for a large international corporation, Novell has the support offering to meet your needs.

Make your job easier
Solve your business problems and maximize your productivity. Subscribe to the latest information and resources, including new Novell software, advanced technical resources, exclusive online tools and much more. More +

Success & Awards

Novell Support & Help Resources - Best Web Support Award
Best web support

Novell Support & Help Resources - Certifications for delivering world-class support
Certifications for delivering world-class support

Novell Support & Help Resources - Best Linux Support Award
Novell provides the best Linux support in the world

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